Approval and returned submissions

Once you have entered your details, the buying organisation reviews them. Your registration moves through several states along the way, and you can always see whether the ball is in your court or theirs.

Returned for correction

The most common outcome is not a rejection but a return: something is missing or unclear. A reason always comes with it — that is mandatory, not optional. So you can see what needs doing, rather than only that something was not right.

Add what was asked for and submit again. It is not a fresh start; the rest of your details stay as they are.

Final rejection

That is different from a final rejection, which does not mean “please fix this” but “not a fit” — and it is a distinct, closing state.

What is rejected is the qualification, not your company as such. The buying organisation can reopen a rejection later; you then start again, with your existing details as the basis.

Why the difference matters

Because it calls for a different response. A return means you top up what is missing and stay in the running. A final rejection makes the conversation worth having: ask what the reason was, and whether being reconsidered later is realistic.

What we cannot tell you

Whether your details are reviewed, how long that takes and what the decision is based on is up to the buying organisation and the procurement rules that apply to them. This page describes what you see in the software — not how your buyer decides.